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  Return & Exchanges
Having second thoughts about your purchase? You can return the item(s) within 14 days of purchase*. (7F Customer Service)
   
 

* Kindly return item(s) in resale-able condition with price tag intact and receipt. Refunds will be issued in the same method of payment as the original payment. KL SOGO will not accept the return of the following items under any circumstances.

- Cosmetics and fragrances
- Swimwear
- Undergarments
- Supermarket items
   
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