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 How do I pay for parking?
How do I exit?
Do I need the correct change for the autopay station?
Do the autopay stations accept the new coins?
In case of emergency, how do I contact the parking attendant?
How do I get a receipt?
How much is the parking rate?
What should I do if the autopay station or the exit station is unable to read my chip?
What should I do if I lose my parking chip? |
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How does the parking rebates promotion work?
Where do I redeem for the parking rebates?
What do I need to present for parking rebates redemption?
After I have redeemed my parking rebates, where do I pay the remaining balance?
I have RM5/Complimentary Parking Voucher, how do I redeem it?
If I have further feedback about the car park, who should I contact?
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How do I pay for parking? |
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There are six conveniently located autopay stations at the lift lobbies and common areas at B1 and B2
leading to the car park.
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How do I exit? |
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Please pay your parking fee at any of our six autopay stations before returning to your car. Once you are in
your car, please follow the arrows and exit signs.
At the exit, insert your paid chip into the exit verifier. The boom gate will then rise to allow you to exit.
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Do I need the correct change for the auto pay station? |
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No, the autopay stations accept cash and coins and will dispense change. However, we encourage the use
of RM50 for parking fees above RM30 only.
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Do the autopay stations accept the new coins? |
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Yes. The autopay stations accept the new coins (except 5 sen) and denominations of RM1, RM5,
RM10 and RM50.
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In case of emergency, how do I contact the parking attendant? |
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For assistance, please use the intercom button on the autopay stations or call the car park management
office at 03-2699 6208. Office hours are 9.00 am to 6.00 pm, Monday to Sunday, including public holidays.
Please call Customer Service at 1300-88-7646 after 6.00 pm.
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How do I get a receipt? |
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Please press the receipt button on the autopay station after payment. Please note that we are unable to issue
manual receipts for payments made at the autopay stations.
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How much is the parking rate? |
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The parking rate is RM3 for the first hour and RM2.50 for each subsequent hour.
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What should I do if the autopay station or the exit station is unable to read my chip? |
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Please press the intercom button on the autopay station or call 03-2699 6208 for assistance.
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What should I do if I lose my parking chip? |
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You will need to report to the Customer Service Counter at LGF, where a charge of RM50 will be imposed
and your identification card will be copied for security reasons.
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How does the parking rebates promotion work? |
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S Card Members with Purchases
RM100 - RM199 : FREE 1 hour
RM200 - RM299 : FREE 2 hours
RM300 - RM499 : FREE 3 hours
RM500 - RM999 : RM5 Flat Rate (Applicable if you park more than 5 hours)
RM1000 or more : Complimentary (Applicable to one day only)
Non-members with Purchases
RM200 - RM299 : FREE 1 hour
RM300 - RM399 : FREE 2 hours
RM400 or more : FREE 3 hours
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Where do I redeem for the parking rebates? |
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Please redeem your parking rebates at the Customer Service Counters at LGF, GF or 7F before you pay your
parking fee at the autopay station.
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What do I need to present for parking rebates redemption? |
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Please produce your parking chip, purchase receipt(s) and S Card (if any).
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I have RM5/Complimentary Parking Voucher, how do I redeem it? |
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You may pay the remaining balance at the autopay station.
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After I have redeemed my parking rebates, where do I pay the remaining balance? |
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Please produce the Parking Voucher at any Customer Service Counter for validation prior to your payment at
the autopay station
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If I have further feedback about the car park, who should I contact? |
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You are welcome to contact our Customer Service at 1 300-88-7646 or send an email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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